VisiFlora Refund Policy

Your Satisfaction is Our Priority

If you aren’t 100% satisfied with your purchase, you have 60 days from the date of delivery to try the product and decide if it’s right for you.

If not, our refund process is simple and hassle-free.

Refund Policy Details

1. Return Eligibility

Items can be returned within 60 days of delivery.

All unopened items are eligible for a full refund (excluding shipping fees).

Return Address:
19655 E 35th Dr #100
Aurora, CO 80011, USA

Return shipping costs are not covered.

2. 60-Day Guarantee

You may return items even on the last day of your 60-day window.

As long as the package is shipped within this period, your refund will be honored.

3. Refund Processing

Refunds are processed within a few days after receiving your return.

You’ll receive an email confirmation once your return is inspected.

Approved refunds are issued to your original payment method.

4. Important Notes

  • Items must not be damaged.
  • All original contents must be included.
  • Late returns (after 60 days) may not be accepted.

5. Exchanges

We replace items only if defective or damaged.

Email us at support@visiflora.com for exchange instructions.

6. Simple Refund Steps

  1. Check your 60-day eligibility.
  2. Send items to our return address.
  3. Receive confirmation and refund.

7. Need Help?

Contact us anytime at support@visiflora.com.

Questions About Our Refund Policy?

We’re here to help you anytime.

support@visiflora.com